Privacy Policy for Valleyton

Last updated: January 2026

Valleyton (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit https://valleyton.co.uk (the “Website”) or contact us about our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Valleyton is a UK-based property and construction business.

Data Controller: Valleyton
Website: https://valleyton.co.uk
Contact details: Please refer to the contact information listed on our Website.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact information: name, email address, phone number
• Enquiry details: information you submit via contact forms or email
• Project information: details relating to property or construction enquiries
• Technical data: IP address, browser type, device information
• Usage data: how you use our Website (pages visited, time spent)

We do not knowingly collect data from children under 16.

3. How We Collect Your Data

We collect personal data when you:

• Fill in a contact or enquiry form
• Email or phone us directly
• Request a quote or information about our services
• Browse our Website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Communicate with you about our services
• Manage client relationships and projects
• Improve our Website and user experience
• Comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you submit an enquiry or contact us
• Contract – where processing is required to provide services
• Legitimate interests – to operate and improve our business
• Legal obligation – where required by law

6. Cookies and Analytics

Our Website uses cookies to improve functionality and understand how visitors use the site.

Cookies may collect:

• anonymous usage data
• device and browser information
• page interaction statistics

You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy (if applicable).

7. Who We Share Your Data With

We do not sell your personal data.

We may share data with:

• website hosting providers
• analytics providers (e.g. Google Analytics, if used)
• professional advisers (accountants, legal advisers)
• subcontractors or suppliers where required to deliver services

All third parties are required to handle your data securely and lawfully.

8. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.

Data is stored securely and only accessed by authorised persons.

9. How Long We Keep Your Data

We only retain personal data for as long as necessary:

• enquiry data: typically up to 12–24 months
• client and project data: as required for contractual and legal reasons
• accounting records: as required by UK law

10. Your Data Protection Rights

You have the right to:

• request access to your personal data
• request correction of inaccurate data
• request erasure of your data
• object to or restrict processing
• request data portability
• withdraw consent at any time

To exercise your rights, please contact us using the details on our Website.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on https://valleyton.co.uk.