Last updated: January 2026
Welcome to Valleyton (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website https://valleyton.co.uk (the “Website”) and any services provided through it, including property, construction, renovation, development and related services (“Services”). By accessing this Website or engaging our Services, you agree to these Terms in full. If you do not agree, please do not use this Website or engage our Services.
Valleyton is a family-run property and construction business based in Manchester, UK. Our contact address is listed on the Website and in your order or contract documents. By using this Website you confirm that you are competent to enter into a legally binding contract with us.
These Terms apply to:
These Terms are binding and enforceable once you make a booking, submit an enquiry, accept a quote, or make a payment.
You agree to use the Website lawfully and ethically. You must not misuse the Website or interfere with its functionality. We may suspend or terminate access at our discretion if these Terms are breached.
4.1. All Services provided by us are subject to a written quote or contract detailing the scope, price, timeline and any other agreed terms.
4.2. A contract is formed when you accept our quote in writing (including by email or signed document) and/or pay any required deposit.
4.3. You confirm that all details you provide are accurate and complete. Changes to any instruction may require additional charges.
5.1. Prices quoted are exclusive of VAT unless otherwise stated. You are responsible for any tax, duties or additional charges.
5.2. Payment terms will be set out in your quote or contract. Unless agreed otherwise, invoices are payable within the timeframe specified.
5.3. We accept payment by the methods stated on the Website or in your quote. If payment is late, we may charge interest or suspend works until payment is made.
6.1. We aim to deliver Services within the timescales agreed in your contract but timescales are estimates and not guaranteed.
6.2. We are not liable for delays due to circumstances beyond our control (e.g., weather, material availability, third-party service providers).
7.1. If you wish to cancel or change your order, you must notify us in writing as soon as possible. Cancellation charges may apply where work has commenced.
8.1. These Terms do not cover goods returnable under a separate return policy (if applicable). For Services, statutory rights under UK law apply (e.g., for defective work, you may have remedies under the Consumer Rights Act 2015).
8.2. Where applicable, any warranties will be as stated in your quote or contract.
9.1. To the fullest extent permitted by law, our liability for any loss or damage arising in connection with the Services or this Website will not exceed the total amount paid by you for those Services. We exclude liability for indirect losses where permitted by law.
10.1. All content on this Website, including text, images and designs, remains our property or that of our licensors. You may not copy, reproduce, or distribute any content without written permission.
11.1. Your use of personal data is governed by our Privacy Policy and Cookie Policy. By agreeing to these Terms, you also accept the terms of those policies.
These Terms are governed by English and Welsh law. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where consumer protections apply otherwise.
We may revise these Terms at any time. Revised Terms will be published on the Website with the effective date. Continued use of the Website or Services after changes indicates acceptance.
If you have any questions about these Terms, please contact us at the email/phone provided on the Website.
